![]() For any issue, please contact us, and we will deal with the matter promptly. The IP address depends on the network you're on and unless you're currently connected to the network and talking to the network administrator (or you are the network administrator and you know which network the device is on) you should disregard the IP address until the device is on the appropriate network.įor the purpose of this new article, the featured image(s) were sourced from the internet. ![]() We'd highly recommend writing this down and possibly even (gasp!) sticking it with a piece of tape to the bottom of your Apple TV so you don't need to reference the system menu again to find it. The MAC address will be formatted, as seen above, in six groups of two hexadecimal digits separated by colons. In the "About" menu not only will you see information like your device's model number, serial number, and what version of OS you're running, you'll also see what network the device is connected to, the IP address, and the "Wi-Fi Address" or "Ethernet Address" depending on what kind of network you're connected to. Under settings, the MAC address was a 16-digit code, rather than the 12-digit code I have always seen with other internet-connected devices. I called DirecTV tech support several times trying to resolve a problem with the MAC address being displayed for my new Genie HD DVR (model HR44-700). Find IP & Mac address of Apple TV: Navigate to Settings -> General -> About. 16-digit MAC address reported for Genie HD DVR.
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